Refund Policy for LaunchLions Digital Marketing Agency Jamshedpur
Effective Date: [11.12.2024] At LaunchLions, we are committed to providing high-quality digital marketing services. Our refund policy outlines the terms under which refunds may be issued for our services. By using our services, you agree to the terms stated below.1. Introduction to LaunchLions
LaunchLions is a premier digital marketing agency based in Jamshedpur, India. We specialize in SEO, social media marketing, paid advertising, and lead generation strategies to help businesses grow online. Our goal is to provide top-notch services that meet your business objectives, but we understand that there may be instances where you may need a refund. This policy provides clarity on how we handle refund requests.2. Service-Related Refunds
We strive to exceed client expectations with every project. However, if you are dissatisfied with our services, the following guidelines apply:- Digital Marketing Consultation: If you are unhappy with an initial consultation, you may request a full refund within [7-14 days] of the consultation. After this period, no refund will be provided unless there are exceptional circumstances.
- SEO Services: Due to the nature of SEO and digital marketing campaigns, results take time to manifest. Refunds are not offered for SEO services unless we have failed to deliver the agreed-upon services as per the contract.
- Social Media Marketing and Paid Advertising Campaigns: If you are dissatisfied with the initial strategy or execution, we offer revisions to align with your expectations. Refunds are not provided for services once the work has begun or if results are in progress.
- Custom Projects and Lead Generation Campaigns: Custom services, including lead generation campaigns, are unique to each client. Refunds will not be issued once the work has commenced unless there is a breach of contract or failure to meet agreed-upon deliverables.
3. Cancellation Policy
- Before Service Commencement: You may cancel services before the project starts and request a refund of any advance payments made, except for the non-refundable deposit (if applicable).
- After Service Commencement: Once work has started, no refunds will be issued. However, we offer revisions and adjustments to the services based on your feedback.
4. Deposits
To confirm your project with LaunchLions, a non-refundable deposit is required. This deposit secures your booking and our resources for your project. The deposit amount and payment terms are outlined in your service agreement.- If you cancel your project after the deposit is paid, the deposit will not be refunded. Any additional payments made after the deposit are subject to the cancellation and refund policy outlined above.
